📜 Terms & Conditions 📜
These Terms & Conditions govern access to and purchases made through 새벽 아우라 In Goryeo.
1. About These Terms
These Terms & Conditions govern access to and purchases made through 새벽 아우라 In Goryeo, an international online store specialising in products, culture and lifestyle connected to Korea and Asia.
새벽 아우라 In Goryeo is operated by MGIK (Morning Glory In Korea).
By placing an order through our website, customers agree to these Terms & Conditions and to any additional policies applicable to their purchase.
MGIK (Morning Glory In Korea) reserves the right to update these Terms when necessary to reflect changes in our services, operations, products or applicable requirements.
2. Business Information
Company: MGIK (Morning Glory In Korea)
Commercial Brand: 새벽 아우라 In Goryeo
Tax Identification Number (NIF): Y9927063R
Website: auraingoryeo.com
✉️ Contact: contact@auraingoryeo.com
🇰🇷 Korean Business Establishment:
경기도 성남시 분당구 백현로 26 R, 대한민국
26 R, Baekhyeon-ro, Bundang-gu, Seongnam-si, Gyeonggi-do,
Republic of Korea
🇪🇸 European Business Establishment:
Plaza Florida nº 2, 28008 Madrid, Spain
3. International Store
새벽 아우라 In Goryeo operates as an international Korean-focused online store.
Products may be fulfilled from inventory located in the Republic of Korea, Europe or other authorised fulfilment locations, depending on product availability and destination.
The fulfilment location may therefore vary between individual products and orders.
MGIK (Morning Glory In Korea) reserves the right to restrict or suspend sales or deliveries to countries or territories affected by armed conflict, international sanctions, trade restrictions, carrier limitations, security risks or other legal or operational restrictions.
4. Products & Availability
We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, colours and other information displayed on the website are accurate.
Minor differences may occur due to manufacturing variations, packaging updates, screen settings or changes introduced by manufacturers.
Product availability is not guaranteed until an order has been accepted and processed.
If an ordered product becomes unavailable, we may contact the customer to offer an appropriate solution, including an alternative product where agreed, waiting for restocking where appropriate, or a refund.
5. Prices & Taxes
Product prices displayed on our website include VAT where applicable.
International orders may be subject to customs duties, import taxes, customs clearance charges or other fees imposed by authorities in the destination country.
Unless expressly stated otherwise during checkout, these charges are not included in the product price or shipping cost and are the responsibility of the recipient.
MGIK (Morning Glory In Korea) does not determine or control charges independently imposed by customs authorities or other governmental bodies.
6. Payment
Available payment methods may vary according to the customer's location, currency, order and checkout configuration.
- Shopify Payments
- Credit and debit cards
- Wise
- Spanish bank transfer
- Korean bank transfer
- KakaoTalk-supported payment arrangements where expressly offered
Only payment methods made available or expressly authorised by 새벽 아우라 In Goryeo may be used.
Orders requiring bank transfer or another manually confirmed payment method will not be considered paid until the corresponding funds have been successfully received and verified.
7. Order Acceptance
Submitting an order does not automatically guarantee its acceptance.
MGIK (Morning Glory In Korea) reserves the right to refuse or cancel an order where reasonably necessary, including cases involving suspected fraud, payment problems, incorrect pricing, stock errors, legal restrictions, delivery restrictions or circumstances preventing lawful fulfilment.
If payment has already been received for an order that we subsequently cannot accept, the corresponding amount will be refunded as appropriate.
8. Order Cancellation
Customers may request cancellation of an order before it reaches a stage at which dispatch or international transportation can no longer reasonably be stopped.
In particular, cancellation may no longer be possible once an order has been dispatched or has left its country of origin.
Customers wishing to request cancellation should contact us as soon as possible at:
Cancellation requests are subject to the actual fulfilment status of the order.
9. Pre-Orders
Certain products may be offered as pre-orders before their official release or before inventory becomes available for immediate dispatch.
Release dates and expected availability dates are based on information supplied by manufacturers, distributors or other authorised sources and may change.
International transportation, customs procedures, manufacturer delays, distribution changes and circumstances outside our reasonable control may affect estimated delivery dates.
An estimated release or delivery date should therefore not be interpreted as a guaranteed arrival date unless expressly confirmed otherwise.
Products Required for a Specific Date
If a pre-order product is required for a concert, birthday, trip, event, celebration or any other fixed date, the customer must contact us before purchasing to ask whether delivery by that date is reasonably expected.
Placing a pre-order without informing us beforehand of a required date does not create a guarantee that the product will arrive before that event.
We strongly recommend allowing sufficient time for international transportation and customs processing.
10. Shipping & Fulfilment
Orders may be dispatched from South Korea, Europe or another authorised fulfilment location, depending on where the relevant inventory is held.
Shipping methods, estimated delivery periods and available carriers may vary depending on destination, product type, weight, dimensions and inventory location.
Delivery periods provided by 새벽 아우라 In Goryeo are estimates rather than guaranteed delivery appointments unless expressly stated otherwise.
Detailed shipping conditions may also be provided in our Shipping Information policy.
11. Customs & Import Charges
International shipments may be inspected or processed by customs authorities.
Customers are responsible for customs duties, import taxes and other destination-country charges where these have not already been included or collected during checkout and where applicable.
Customers are responsible for providing accurate information reasonably required for customs clearance.
Customs processing may result in delays outside the direct control of MGIK (Morning Glory In Korea).
12. Returns & Withdrawal
Return and withdrawal requests must be made within the period established by our applicable return policy and the requirements applicable to the transaction.
Where a right of withdrawal applies, customers may inspect a product only to the extent reasonably necessary to determine its nature, characteristics, size, fit or functionality.
The right to inspect a product does not constitute permission to use it as if it had been permanently purchased and subsequently return it as new.
All returned products are subject to inspection upon arrival.
13. Condition of Returned Items
Customers must take reasonable care of products while the products remain under their responsibility.
Trying on an item for the purpose of evaluating its fit, appearance or characteristics does not constitute permission to wear or otherwise use the product beyond what is reasonably necessary for inspection.
Returned items showing evidence of use — including stains, persistent odours, perfume, cosmetics, washing, alterations, damage, dirt or other signs of wear — will be assessed according to their condition and the applicable rules governing loss of value.
Where permitted by applicable law, any demonstrated loss of value resulting from handling or use beyond what is reasonably necessary to inspect the product may be reflected in the amount refunded.
Fraudulent, abusive, manipulated or intentionally misleading return claims may be rejected where permitted by applicable law.
This provision does not affect legitimate claims concerning products that were already defective, damaged or non-conforming when delivered.
14. Damaged, Defective or Incorrect Products
If an order arrives damaged, defective or materially different from what was ordered, customers should contact us as soon as reasonably possible.
Customers should retain the product, its packaging, shipping label and relevant documentation while the claim is being investigated.
We strongly recommend recording the opening of the parcel, particularly for fragile, collectible, limited-edition or high-value products.
Photographs and video evidence can significantly assist us in determining whether damage occurred before or during transportation.
Claims will be assessed according to the available evidence and applicable requirements.
Depending on the circumstances, an appropriate resolution may include a replacement, refund or another mutually agreed solution.
Where appropriate, 새벽 아우라 In Goryeo may additionally award loyalty points or another goodwill benefit.
Any such additional compensation is discretionary unless expressly agreed otherwise and does not replace any remedy legally required.
15. Non-Returnable & Restricted Products
Certain products may not be eligible for return where such exclusion is permitted, particularly because of their nature, hygiene requirements, health protection, perishability or personalisation.
- Personalised or custom-made products.
- Products liable to deteriorate or expire rapidly.
- Sealed cosmetics, makeup, personal-care or hygiene-sensitive products once their protective seal has been removed where they are unsuitable for return for health or hygiene reasons.
- Food and beverages where their nature, condition, opening, deterioration, expiry or applicable hygiene requirements make return unavailable.
- Other sealed goods that are unsuitable for return for health or hygiene reasons after being unsealed.
Specific restrictions applicable to an individual product may also be stated on its product page.
A claim concerning a product that arrived defective, damaged or non-conforming will be treated separately from an ordinary return.
16. Footwear
Footwear may be tried on carefully for the purpose of determining size and fit.
Customers should try footwear on a clean and appropriate indoor surface and avoid any use that causes wear, dirt, odour, sole damage or other deterioration.
Footwear showing evidence of use beyond reasonable fitting will be inspected and may be subject to the applicable rules concerning diminished value.
Any hygiene-related restriction applicable to a particular sealed or specialised product will be identified where appropriate.
17. Gift Cards, Membership Cards & Prepaid Cards
새벽 아우라 In Goryeo may offer gift cards, membership cards, prepaid cards or other stored-value products.
Specific conditions, validity periods, activation requirements, permitted uses or restrictions applicable to these products will be communicated with the relevant card or service.
Gift cards and prepaid balances cannot be exchanged for cash except where required.
Customers are responsible for protecting card numbers, codes and other credentials associated with their cards.
18. Loyalty Points, Rewards & Promotions
새벽 아우라 In Goryeo may operate loyalty programmes, membership benefits, promotional campaigns, discount codes, rewards or points systems.
- Loyalty points have no cash value unless expressly stated otherwise.
- Points and benefits may not be sold or transferred.
- Benefits may be subject to expiry or programme-specific conditions.
- Rewards may not be obtained through fraudulent or abusive activity.
We reserve the right to correct points awarded because of technical errors, cancelled transactions, refunded purchases or fraudulent activity.
Specific promotional conditions may apply to individual campaigns.
19. Age & Restricted Products
Our general catalogue may be purchased for or by customers of different ages subject to applicable contractual requirements.
Certain products may be legally restricted according to age or other eligibility requirements.
Products containing alcohol or other age-restricted goods will only be sold where legally permitted and subject to any required age verification.
Customers must not attempt to purchase restricted products when they do not satisfy the applicable requirements.
20. Fraud & Abuse Prevention
MGIK (Morning Glory In Korea) reserves the right to investigate transactions, return requests, payment disputes, loyalty activity or account behaviour where there are reasonable indications of fraud, abuse or manipulation.
Such conduct may include:
- Deliberate damage to products.
- Substitution of products during returns.
- False claims concerning delivery or product condition.
- Manipulation of payment systems.
- Misuse of promotional programmes.
- Fraudulent chargebacks.
- Repeated abusive return behaviour.
- Attempts to obtain refunds, replacements, products, points or other benefits through false or manipulated information.
Where permitted, we may refuse fraudulent transactions, reject abusive claims, suspend accounts, cancel benefits and preserve relevant evidence for the protection of the company and legitimate customers.
Serious suspected fraud or unlawful conduct may be referred, where appropriate, to payment providers, carriers, platforms, legal representatives or competent authorities.
21. Customer Information
Customers are responsible for ensuring that information provided when ordering is accurate and complete, particularly:
- Name
- Delivery address
- Contact information
- Billing information where required
- Information required for customs clearance
새벽 아우라 In Goryeo cannot guarantee correction of customer-provided information once an order has entered fulfilment or transportation.
Additional costs resulting from incorrect or incomplete information provided by the customer may be charged to the customer where permitted.
22. Intellectual Property
Original content, branding, designs, texts, photographs, graphics and other protected materials belonging to 새벽 아우라 In Goryeo or MGIK (Morning Glory In Korea) may not be reproduced, distributed, commercially exploited or otherwise used without appropriate authorisation.
Third-party trademarks, characters, logos, product images and other intellectual property remain the property of their respective rights holders.
The sale of an authentic branded product does not transfer intellectual property rights associated with that brand to the purchaser.
23. Prohibited Use
Customers and visitors must not use the website for fraudulent, unlawful, abusive or malicious purposes.
Unauthorised access attempts, malicious software, automated interference, fraudulent payments, identity misuse, deliberate exploitation of technical errors or interference with the operation of the store are prohibited.
24. Limitation of Liability
MGIK (Morning Glory In Korea) takes reasonable measures to provide accurate product information and reliable fulfilment.
However, we cannot guarantee that services provided by independent manufacturers, carriers, customs authorities, payment providers or other third parties will always operate without interruption or delay.
Nothing in this section is intended to exclude liability that cannot legally be excluded.
25. Force Majeure & Events Beyond Our Control
MGIK (Morning Glory In Korea) shall not be responsible for delays or failures caused by circumstances reasonably beyond its control, including natural disasters, extreme weather, war, armed conflict, civil disturbance, governmental restrictions, sanctions, customs disruption, transportation disruption, strikes, major infrastructure failures or comparable events.
Where such circumstances affect an order, we will take reasonable steps to communicate available options to the customer.
26. Privacy & Data Protection
Personal information is processed in accordance with our Privacy Policy and the privacy controls available through the website.
Customers may access the relevant privacy information through the Legal & Privacy section of 새벽 아우라 In Goryeo.
27. Changes to These Terms
MGIK (Morning Glory In Korea) may update these Terms & Conditions when reasonably necessary to reflect changes to the business, services, products, fulfilment model, payment systems or applicable requirements.
The version applicable to an order will generally be the version in effect when that order is placed, except where otherwise required.
28. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Korea.
29. Contact
For questions regarding these Terms & Conditions:
새벽 아우라 In Goryeo
Operated by MGIK (Morning Glory In Korea)